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Privacy Policy

A legal disclaimer

1. Introduction

Bell Hughes Collective (“we,” “us,” or “our”) operates the website located at www.bellhughescollective.com  (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site.

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By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

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2. Information We Collect

Information You Provide to Us

  • Contact and Lead Forms: When you fill out a contact form, request a showing, ask for a property valuation, or otherwise reach out to us, we collect your name, email address, phone number, and any other information you choose to provide.

  • Newsletter Sign-Up: If you subscribe to our newsletter or market updates, we collect your name and email address.

  • Property Search Activity: Through our IDX/MLS property search tool, we may collect information about the listings you view, save, or favorite, and search criteria you enter (such as price range, location, or property type).

Information Collected Automatically

  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to operate the Site, remember your preferences, and understand how visitors use the Site.

  • Analytics: We use tools such as Google Analytics to collect information about your device, browser type, IP address, pages visited, time spent on pages, and referring URLs.

  • Advertising Technologies: We may use tools such as the Meta (Facebook) Pixel to measure ad performance and show you relevant ads on other platforms based on your activity on our Site.

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3. IDX/MLS Listing Data

Our Site displays property listings provided through Internet Data Exchange (IDX) feeds from Real Scout. Listing data, including property details and images, is the property of the MLS and its participants and is provided for consumers’ personal, non-commercial use. We do not control how the MLS or other participating brokers collect or use data, and their own privacy practices may apply when you interact with syndicated listing content.

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4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the real estate services you request

  • Send you property listings, market updates, and newsletters (you may opt out at any time)

  • Operate, maintain, and improve the Site

  • Analyze Site usage and traffic trends

  • Personalize and measure the performance of our advertising

  • Comply with legal obligations and protect against fraud or misuse of the Site

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5. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who help us operate the Site, send emails, host data, or provide analytics (e.g., Google Analytics, email marketing platforms, CRM providers).

  • Affiliated Agents/Brokerages: Other agents within our brokerage who may assist with your inquiry.

  • MLS/IDX Providers: As necessary to display and process listing search activity.

  • Legal and Safety Reasons: When required by law, subpoena, or to protect the rights, property, or safety of our company, clients, or others.

  • Business Transfers: In connection with a merger, acquisition, or sale of business assets.

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6. Cookies and Tracking Choices

You can control cookies through your browser settings, including blocking or deleting them. Note that disabling cookies may affect site functionality (such as saved property searches). Where applicable, we provide a cookie banner or settings tool allowing you to manage non-essential cookies.

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7. Email Communications

In accordance with the CAN-SPAM Act, marketing emails from us will:

  • Clearly identify themselves as advertisements where applicable

  • Include our physical business address

  • Provide a working unsubscribe link

You may unsubscribe from marketing emails at any time by clicking “unsubscribe” in any email or contacting us directly. Note that you may still receive transactional messages related to a service you’ve requested.

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8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes, after which it is securely deleted or anonymized.

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10. Your Rights and Choices

Depending on your state of residence, you may have rights to access, correct, delete, or opt out of certain uses of your personal information. To make a request, contact us using the information in Section 13. We will respond in accordance with applicable law.

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11. Tennessee Residents

While [BROKERAGE/COMPANY NAME] does not currently meet the applicability thresholds under the Tennessee Information Protection Act (TIPA), we are committed to handling your personal information responsibly. In the event of a data security breach that compromises your personal information, we will notify you in accordance with Tennessee’s data breach notification law (Tenn. Code Ann. § 47-18-2107).

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12. Third-Party Links

Our Site may contain links to third-party websites (including individual listing pages, social media, or partner sites). We are not responsible for the privacy practices or content of those sites.

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13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Bell Hughes Collective at Benchmark Realty · 318 Seaboard Lane, Ste 115 · jennifer@belhughes.com · 615-371-1544

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14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

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